Your privacy matters to sl998. This Privacy Policy explains what personal data we collect from Indonesian players, how we use and protect it, who we share it with, and what rights you have over your information. Please read it carefully alongside our Terms & Conditions.
Every data exchange between your device and the sl998 platform is protected by 256-bit SSL/TLS encryption — the same standard applied by Indonesia's major commercial banks including BCA and BRI. Your personal details, KTP data, and financial transactions are never transmitted in plain text.
Identity documents submitted for KYC verification — including KTP scans and supporting materials — are stored on access-controlled, encrypted infrastructure. Access is restricted to authorised compliance personnel only and is logged for audit purposes. sl998 does not share KTP data with third parties except where legally required.
sl998 sends promotional communications only to Players who have explicitly opted in during registration or through their account settings. You can withdraw consent to marketing communications at any time via your account dashboard or by contacting customer support. Opting out does not affect your ability to use sl998 Services.
sl998 collects only the personal data that is strictly necessary for account operation, payment processing, identity verification, and regulatory compliance. We do not collect biometric data, location tracking beyond IP-based region detection, or social media profile data.
As an sl998 account holder, you have the right to access, correct, port, restrict processing of, and request deletion of your personal data. Requests are processed within five business days. See Section 10 of this Privacy Policy for full details on exercising your data subject rights.
sl998 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable regulatory and anti-money-laundering obligations. Account data is retained for a minimum of five years following account closure to meet international AML record-keeping standards.
In this Privacy Policy, unless the context otherwise requires, the following terms carry the meanings defined below:
| Term | Meaning |
|---|---|
| "sl998" / "we" / "us" / "our" | The sl998 online betting and casino platform accessible at sl998.net and all associated sub-domains and interfaces. |
| "Player" / "you" / "your" | Any individual who registers an account on or otherwise accesses and uses the sl998 platform. |
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, contact details, financial account information, device identifiers, and behavioural data. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, transmission, erasure, or destruction. |
| "KTP" | Kartu Tanda Penduduk — the Indonesian National Identity Card, the primary identity verification document accepted by sl998 for KYC purposes. |
| "KYC" | Know Your Customer — the identity and document verification process that sl998 conducts before permitting withdrawals from a Player's account. |
| "Cookies" | Small text files placed on a Player's device by the sl998 platform for the purposes of session management, analytics, and personalisation. |
| "Third-Party Processors" | External service providers engaged by sl998 to process Personal Data on sl998's behalf, including payment processors, fraud detection vendors, and analytics providers. |
2.1 This Privacy Policy applies to all Personal Data collected by sl998 through: the sl998 website at sl998.net; the sl998 mobile interface; customer support interactions via live chat, email, and telephone; and any promotional or survey communications initiated by sl998.
2.2 sl998 acts as the data controller for all Personal Data collected from Players for the purposes described in this Policy. Where sl998 engages Third-Party Processors to handle Personal Data on its behalf, sl998 remains responsible for ensuring those processors apply adequate data protection standards.
2.3 This Policy is directed primarily at Players who are residents of Indonesia. Where applicable Indonesian data protection legislation imposes obligations on sl998 beyond those described herein, sl998 will comply with those additional obligations.
2.4 This Privacy Policy should be read alongside the sl998 Terms & Conditions, which govern the overall relationship between sl998 and each Player. In the event of a conflict between this Policy and the Terms & Conditions on a data-specific matter, this Privacy Policy shall prevail.
3.1 sl998 collects Personal Data in the following categories, depending on the nature of the Player's interaction with the platform:
4.1 sl998 processes Personal Data on the following lawful bases:
| Lawful Basis | Processing Activities Covered |
|---|---|
| Contractual Necessity | Processing required to create and operate your sl998 account, process deposits and withdrawals, settle bets, and deliver customer support. Without this processing, sl998 cannot provide its Services. |
| Legal Obligation | KYC identity verification, anti-money laundering (AML) checks, transaction record-keeping, and cooperation with lawful requests from competent authorities. |
| Legitimate Interests | Fraud detection and prevention, platform security, responsible gaming monitoring, and analytics used to improve the sl998 platform. sl998 has assessed that these interests are not overridden by Players' data protection rights. |
| Consent | Sending promotional emails, SMS messages, or in-platform notifications about bonuses, new games, and sl998 promotions. Consent may be withdrawn at any time. |
5.1 sl998 uses the Personal Data described in Section 3 for the following specific purposes:
6.1 sl998 may share your Personal Data with the following categories of recipients:
7.1 sl998 operates internationally and may process or store Personal Data on servers located outside of Indonesia. Where Personal Data is transferred to a jurisdiction that does not provide a level of data protection equivalent to that applicable in Indonesia, sl998 applies appropriate safeguards including contractual data processing agreements with recipient entities that impose data protection obligations equivalent to the standards described in this Policy.
7.2 Game content providers (Pragmatic Play, Evolution Gaming, and others) may process session data on infrastructure located in their respective operational jurisdictions. sl998 has entered into data processing agreements with all game studios to ensure adequate protection of any Personal Data involved in game session delivery.
7.3 Players may request information about the safeguards applied to international transfers of their Personal Data by contacting sl998's Data Protection contact at the address provided in Section 15.
8.1 sl998 retains Personal Data for the periods set out in the table below. Where multiple retention periods could apply to the same category of data, the longer period prevails.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration and identity data | Duration of account + 5 years post-closure | AML regulatory requirement |
| KTP and KYC verification documents | Duration of account + 5 years post-closure | AML regulatory requirement |
| Financial transaction records | Duration of account + 5 years post-closure | AML / accounting obligation |
| Betting and gaming history | Duration of account + 3 years post-closure | Dispute resolution / audit |
| Customer support records | 3 years from date of interaction | Quality assurance / dispute resolution |
| Marketing preference records | Until opt-out + 1 year | Evidence of consent management |
| Technical / session logs | 90 days from creation | Security monitoring |
| Responsible gaming records | Duration of account + 5 years post-closure | Regulatory compliance |
8.2 Once the applicable retention period has elapsed and there is no longer a legal basis for retaining the data, sl998 will securely delete or irreversibly anonymise the relevant Personal Data.
9.1 sl998 applies the following technical and organisational security measures to protect Personal Data against unauthorised access, loss, destruction, or alteration:
9.2 While sl998 applies industry-standard security measures, no online platform can guarantee absolute security. Players are responsible for maintaining the security of their own sl998 login credentials and should report any suspected unauthorised access to sl998 support immediately.
10.1 As an sl998 account holder, you have the following rights in respect of your Personal Data:
Request a copy of all Personal Data sl998 holds about you, along with information about how it is used and shared.
Request correction of inaccurate or incomplete Personal Data. Name and date-of-birth corrections require supporting KTP evidence.
Request deletion of Personal Data where there is no longer a lawful basis for processing. Note: AML retention obligations may prevent full erasure of financial records during the mandatory retention window.
Request that sl998 suspends processing of your Personal Data in specific circumstances, such as while an accuracy dispute is being resolved.
Receive a structured, machine-readable copy of the Personal Data you have provided to sl998, where processing is based on consent or contractual necessity.
Object to processing of your Personal Data carried out on the basis of sl998's legitimate interests, including direct marketing. sl998 will cease such processing unless it can demonstrate compelling legitimate grounds.
10.2 To exercise any of the rights above, submit a written request to sl998 via the official support channel accessible after login at sl998.net. sl998 will acknowledge your request within 24 hours and provide a substantive response within five (5) business days. Complex requests that require extended processing may take up to 30 days; you will be informed of any extension in advance.
10.3 sl998 will not charge a fee for handling data subject rights requests unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply. sl998 will notify you of any applicable fee before proceeding.
10.4 sl998 reserves the right to request proof of identity before processing a data subject rights request, to ensure that Personal Data is not disclosed to or altered by an unauthorised person.
11.1 sl998 uses cookies and similar tracking technologies to operate and improve the platform. The categories of cookies used by sl998 are described below:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, authentication tokens, CSRF protection. Required for the platform to function. Examples: login session cookies, wallet balance session state. | No — disabling these will prevent login and use of sl998. |
| Functional | Remembering Player preferences such as preferred game category, language setting, and lobby layout. These cookies improve the consistency of your experience across sessions. | Yes — disabling means preferences reset each session. |
| Analytics | Anonymised page-view and click-path data used to understand how Players navigate sl998 and to identify performance issues. No Personal Data is shared with analytics vendors. | Yes — via browser settings or the sl998 cookie preferences panel. |
| Security & Fraud Detection | Device fingerprinting and session anomaly detection used to identify suspicious login attempts and multi-accounting behaviour. These cookies support AML and fraud prevention obligations. | No — these are required for platform security. |
11.2 You can manage your cookie preferences through your browser settings. Note that disabling functional or analytics cookies will not affect your ability to place bets or access your account, but may reduce the quality of certain personalisation features.
11.3 sl998 does not use third-party advertising or retargeting cookies. Your browsing activity on sl998 is not shared with advertising networks or used to serve targeted advertisements on other websites.
12.1 If you are a parent or guardian and believe that a minor under your care has registered an sl998 account, please contact sl998 support immediately via the official email address provided in Section 15. sl998 will treat such reports as a priority and respond within 24 hours.
13.1 The sl998 platform may contain references to third-party services, including game studios and payment providers. While sl998 takes reasonable care in selecting third-party partners, sl998 is not responsible for the privacy practices of those third parties once you interact directly with them outside the sl998 platform environment.
13.2 This Privacy Policy applies solely to Personal Data collected and processed by sl998. It does not extend to any data collected independently by third-party payment providers (such as BCA mobile banking or OVO) when you use their native interfaces to initiate a deposit to or withdrawal from sl998.
13.3 Players are encouraged to review the privacy policies of their chosen payment providers — BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja — to understand how those providers handle transaction data on their end.
14.1 sl998 reserves the right to update or replace this Privacy Policy at any time. The effective date of the current version is displayed at the top of this page. The most current version of this Privacy Policy is always accessible at sl998.net/privacy-policy.
14.2 Where sl998 makes a material change to this Privacy Policy — meaning a change that affects the purposes for which data is processed, the categories of data collected, or the rights available to Players — sl998 will notify registered Players via their registered email address at least 14 days before the change takes effect.
14.3 Minor amendments, such as clarifications of existing language that do not alter the substance of any clause, may be made without advance notice. Continued use of sl998 following the publication of any amendment constitutes acceptance of the revised Privacy Policy.
15.1 For all privacy-related enquiries, data subject rights requests, or complaints regarding sl998's handling of your Personal Data, please contact sl998's data protection team through the official support channel accessible after login at sl998.net.
15.2 Written correspondence regarding data protection matters may be directed to sl998 via the following email address (displayed as plain text — not a clickable link):
15.3 If you believe that sl998 has not adequately addressed a privacy concern, you may escalate your complaint to the independent dispute resolution body designated by sl998's licensing authority. Contact details for the relevant escalation body are available from sl998 customer support upon request.
15.4 sl998 is committed to resolving all data protection complaints promptly and in good faith. Players in Indonesia who believe their data protection rights have been violated may also seek recourse through applicable Indonesian legal and regulatory channels.
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